Last Review: 07/10/2024.
YourHealthLine.org cares about your privacy. Therefore, we collect and use personal information only when necessary to provide our services and communicate about them. Your personal information includes details such as your name, address, phone number, date of birth, email address, and other data that can identify you directly or indirectly.
Our Privacy Policy not only explains how and why we use your personal information but also how you can access, update, or control your personal information. We have also created links to access your account settings, instructions on how to exercise available rights, and definitions of key terms and concepts mentioned in this Privacy Policy.
If at any time you have questions about our practices or any of your rights described below, you can contact our team at [email protected]. This email inbox is actively monitored and managed to provide you with a trustworthy experience.
What information we collect, how and why
Many of the personal information you likely consider is directly collected when you:
– Create an account or purchase any of our services (e.g., billing information, including name, address, or personal documents);
– Request assistance from our customer support team (e.g., phone number);
– Fill out contact forms, request newsletters, or other information (e.g., email);
– Participate in contests and surveys, apply for a job, or otherwise participate in activities we promote that may require information about you.
However, we also collect additional information when providing our services to ensure optimal and necessary performance. These collection methods may not be as obvious, so we highlight and explain them a bit more (as they may vary from time to time).
Cookies and similar technologies
This technology collects data automatically and allows us to analyze how you use and interact with our services. It includes metadata, log files, cookies/device IDs, page load times, server response times, and approximate location information to measure site performance and improve our systems, DNS resolution optimization, network routing and server configurations.
Specifically, interactions with features, content, and links (including third parties, such as social media plugins) contained in the services, Internet Protocol (IP) address, browser type and settings, date and time the services were used, browser configuration and plugin information, language preferences, cookie data and device information, including device type, operating system used, device settings, application ID, unique device identifiers, and error data are collected.
All this enables us to provide you with more relevant service offerings, a better experience on our websites and mobile applications, and to collect, analyze, and improve the performance of our services. We may also collect your location (IP address) to personalize our services.
Supplemental data about you may be received from other sources, including publicly available databases or third parties from whom we acquire data. In such cases, we may combine this data with information we already have about you to update, expand, and analyze the accuracy of our records, assess a candidate’s qualifications for employment, identify new customers, and provide products and services that may interest you. If you provide us with personal information about others, or if others give us your information, we will only use it for the specific reason it was provided.
How we use the information
We minimize the data we collect and limit its use and purpose to only (1) what we have been granted permission for, (2) as necessary to deliver the services you purchase or interact with, or (3) as allowed for legal compliance or other lawful purposes.
Delivering, improving, updating, and enhancing our services
We collect various informational data related to interactions with our services. We use this information to:
– Improve and optimize the operation and performance of our services (including our websites and mobile applications);
– Diagnose problems and identify any security risks, errors, or required improvements to the services;
– Detect and prevent fraud and abuse of our services and systems;
– Aggregate statistics about the usage of the services;
– Understand and analyze your use of our services and which products and services are most relevant to you.
Much of the data collected is aggregated or statistical data about how individuals use our services, and is not linked to any personal information.
Sharing with trusted third parties
We may share your personal information with affiliated companies within our corporate family, with third parties we partner with to allow you to integrate their services into our services, and with trusted third-party service providers as necessary for them to perform services on our behalf, such as:
– Processing payments;
– Serving advertisements;
– Conducting contests or surveys;
– Analyzing our services and customer demographics;
– Communicating with you via email or survey delivery;
– Customer relationship management;
– Recruitment support and related services.
These third parties (and any subcontractors they are allowed to use) agree not to share, use, or retain your personal information for any purpose other than as necessary for the provision of services.
We will also disclose your information to third parties
– In the event we sell or buy any business or assets (whether as a result of liquidation, bankruptcy, or otherwise), in which case we will disclose your data to the prospective seller or buyer of such business or assets; or
– If we sell, buy, merge with, are acquired by, or partner with other companies or businesses, or if we sell some or all of our assets. In such transactions, your information may be among the transferred assets.
Communicating with you
We may contact you directly or via a third-party service provider regarding products or services you have signed up for or purchased from us, as necessary to deliver transactional or service-related communications. We may also contact you with special offers for additional services we think you will find valuable, with your consent, or where allowed based upon legitimate interests. These contacts may include email, text (SMS) messages, telephone calls, or autones, as applicable.
If we collect your information in connection with a co-branded offer, it will be clear at the point of collection who is collecting the information and whose privacy policy applies. Additionally, any options you make regarding the use and/or sharing of your personal information with a co-branded partner, and how to exercise those options, will be provided. We are not responsible for the privacy practices or the content of third-party sites. Please read the privacy policy of any website you visit.
If you believe someone has provided us with your personal information and would like to request that it be removed from our database, please contact us at [email protected].
Transferring personal information abroad
If you use our services from a country other than the country where our servers are located, your personal information may be transferred across international borders, which will only be done when necessary to perform our contract with you, when we have your consent to do so, or when appropriate standard contractual clauses are in place. Additionally, when you call us or initiate a chat, we may provide support from one of our global locations outside your home country.
Compliance with legal, regulatory, and law enforcement requests
We cooperate with government, law enforcement officials, and private parties to enforce and comply with the law. We will disclose any information about you to the government or law enforcement officials or private parties, as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal processes (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect public safety or any person, or to prevent or stop activities we consider illegal or unethical.
To the extent we are legally permitted to do so, we will take reasonable steps to notify you if we are required to provide your personal information to third parties as part of a legal process. We will also share your information to the extent necessary to comply with any rules, regulations, and policies.
How we protect, store, and retain your data
We follow generally accepted standards to store and protect the personal information we collect, both during transmission and once received and stored, including the use of encryption where appropriate.
We retain personal information only for as long as necessary to provide the services you have requested and thereafter for a variety of legitimate legal or business purposes. This may include retention periods:
– mandated by law, contract, or similar obligations applicable to our business operations;
– for preserving, resolving, defending, or enforcing our legal/contractual rights; or
– needed to maintain adequate and accurate business and financial records.
If you have any questions about the security or retention of your personal information, you can contact us at [email protected].
How you can access, update, or delete your data
To access, view, update, delete, or easily transport your personal information or to update your subscription preferences, log in to your account and visit the “Account Settings”.
Contact us via [email protected] to delete your data.
If you make a request to delete your personal information and that data is necessary for the products or services you have purchased, the request will be honored only to the extent it is no longer necessary for any services purchased or required for our legitimate business purposes or legal or contractual record-keeping requirements.
If for any reason you are unable to access your account settings, you may also contact us by one of the methods described in the “Contact Us” section of our website.
Do Not Track notifications
Some browsers allow you to automatically notify sites you visit not to track you using a “Do Not Track” signal. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many other websites and online services, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser. To learn more about “Do Not Track,” you can visit www.allaboutdnt.com.
Age Restrictions
Our services are available for purchase only for those over the age of 18. Our services are not targeted, intended to be consumed by or designed to attract individuals under 18. If you know or have reason to believe that someone under the age of 18 has provided us with any personal information, please contact us.
Non-Discrimination
We will not discriminate against you for exercising any of your privacy rights. Unless permitted by applicable laws, we will not:
– Deny goods or services;
– Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;
– Provide you with a different level or quality of goods or services;
– Suggest that you may receive a different price or rate for goods or services or a different level of quality of goods or services.
Changes to this policy
We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes in any locations we deem appropriate, so you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make substantial changes to this Privacy Policy, we will notify you here, by email or through a notice on our home page at least thirty (30) days before the changes are implemented.
Contact Us
If you have any questions, concerns, or complaints about our Privacy Policy, our practices, or our services, you can contact us via email at [email protected]. All requests, inquiries, or concerns will be responded to within thirty (30) days.